| 928 |
21:58:30 |
Forno Genova Express · Kilburn
GB · store cc815762 · Zonal iServe 6.5 |
failing_integration |
PUT /stores/cc815762/status offline Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides. · on-call notified (draft) |
T2 |
waiting |
93.29 |
|
| 926 |
21:57:00 |
Dirty Burger Co. · City Centre
GB · store 8e692cd8 |
pos_link_down |
internal: POS relay re-send ×1 store=8e692cd8 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 8e692cd8. |
T0 |
done |
15.10 |
|
| 925 |
21:57:00 |
Royal Lucknow Spice Kitchen · Wimbledon
GB · store 62bd8d50 |
pos_link_down |
internal: POS relay re-send ×3 store=62bd8d50 (batch, keyed by each uniqueorderid) Re-sent 3 orders to the POS at store 62bd8d50. |
T0 |
done |
20.64 |
|
| 918 |
21:51:30 |
Royal Lucknow Spice Kitchen · Wimbledon
GB · store 62bd8d50 |
pos_link_down |
internal: POS relay re-send ×1 store=62bd8d50 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 62bd8d50. |
T0 |
done |
24.74 |
|
| 917 |
21:51:30 |
Dirty Burger Co. · City Centre
GB · store 8e692cd8 |
pos_link_down |
internal: POS relay re-send ×1 store=8e692cd8 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 8e692cd8. |
T0 |
done |
6.45 |
|
| 911 |
21:46:00 |
Dirty Burger Co. · City Centre
GB · store 8e692cd8 |
pos_link_down |
internal: POS relay re-send ×1 store=8e692cd8 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 8e692cd8. |
T0 |
done |
27.55 |
|
| 910 |
21:44:30 |
Forno Genova Express · Kilburn
GB · store cc815762 · order 48866557 · Deliveroo |
stuck_order |
internal: POS relay re-send uniqueorderid=1837572947 order=48866557 (retry 1/3) Order 48866557 re-sent to the POS (try 1). |
T0 |
done |
6.35 |
|
| 909 |
21:43:30 |
Royal Lucknow Spice Kitchen · Wimbledon
GB · store 62bd8d50 |
pos_link_down |
internal: POS relay re-send ×2 store=62bd8d50 (batch, keyed by each uniqueorderid) Re-sent 2 orders to the POS at store 62bd8d50. |
T0 |
done |
31.20 |
|
| 908 |
21:43:30 |
Royal Lucknow Spice Kitchen · Wimbledon
GB · store 62bd8d50 |
pos_link_down |
POST /integrations/10409/token/refresh Square token renewed until Tue 22:07 (in 60 days). |
T0 |
done |
31.20 |
|
| 907 |
21:43:30 |
Dirty Burger Co. · City Centre
GB · store 8e692cd8 · Oracle Simphony 19.5.1 |
failing_integration |
internal: outbox draft (escalation to Oracle) Needs a person: open_partner_escalation with Oracle needs a person (policy: ask first). · on-call notified (draft) |
T2 |
waiting |
46.40 |
|
| 904 |
21:43:00 |
Forno Genova Express · Kilburn
GB · store cc815762 · Zonal iServe 6.5 · on #891 |
failing_integration |
PUT /stores/cc815762/status offline commercial call; menu fix is cheaper [scripted ops responses (synthetic)] |
T2 |
rejected |
155.48 |
|
| 899 |
21:39:00 |
Black Diner · Wimbledon
GB · store d2dfcbf3 · order 48860463 · Deliveroo |
courier_no_show |
internal: outbox draft (aggregator support ticket + store FYI, store d2dfcbf3) Logistics ticket to Deliveroo support and an FYI to Black Diner – Wimbledon are in the outbox. |
T1 |
done |
19.90 |
|
| 897 |
21:38:00 |
Royal Lucknow Spice Kitchen · Wimbledon
GB · store 62bd8d50 |
pos_link_down |
internal: POS relay re-send ×1 store=62bd8d50 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 62bd8d50. |
T0 |
done |
20.65 |
|
| 896 |
21:37:30 |
Honey Cluck · Shoreditch
GB · store 83db4f8c · Lightspeed 5.15.0 |
pos_token_expiring |
POST /integrations/15313/token/refresh Lightspeed token renewed until Sun 23:07 (in 30 days). |
T0 |
done |
29.66 |
|
| 893 |
21:32:30 |
Royal Lucknow Spice Kitchen · Wimbledon
GB · store 62bd8d50 |
pos_link_down |
internal: POS relay re-send ×3 store=62bd8d50 (batch, keyed by each uniqueorderid) Re-sent 3 orders to the POS at store 62bd8d50. |
T0 |
done |
47.39 |
|
| 891 |
21:32:00 |
Forno Genova Express · Kilburn
GB · store cc815762 · Zonal iServe 6.5 |
failing_integration |
PUT /stores/cc815762/status offline Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides. · on-call notified (draft) |
T2 |
decided |
155.48 |
|
| 888 |
21:30:30 |
Forno Genova Express · Kilburn
GB · store cc815762 |
pos_link_down |
internal: POS relay re-send ×1 store=cc815762 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store cc815762. |
T0 |
done |
48.55 |
|
| 885 |
21:27:00 |
Royal Lucknow Spice Kitchen · Wimbledon
GB · store 62bd8d50 |
pos_link_down |
internal: POS relay re-send ×1 store=62bd8d50 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 62bd8d50. |
T0 |
done |
23.00 |
|
| 882 |
21:25:30 |
Ghassan Mezze House · Salford Quays
GB · store bb354e06 |
overloaded_branch |
PUT /stores/bb354e06/working-mode busyUntil=22:40 Store bb354e06: 2 channel(s) busy until 22:40. |
T0 |
done |
17.70 |
|
| 876 |
21:23:00 |
Forno Genova Express · Kilburn
GB · store cc815762 |
pos_link_down |
internal: POS relay re-send ×1 store=cc815762 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store cc815762. |
T0 |
done |
46.30 |
|
| 875 |
21:21:30 |
Royal Lucknow Spice Kitchen · Wimbledon
GB · store 62bd8d50 |
pos_link_down |
internal: POS relay re-send ×3 store=62bd8d50 (batch, keyed by each uniqueorderid) Re-sent 3 orders to the POS at store 62bd8d50. |
T0 |
done |
63.04 |
|
| 873 |
21:19:30 |
Royal Lucknow Spice Kitchen · Wimbledon
GB · store 62bd8d50 · Square Thu (757 days ago) |
failing_integration |
internal: outbox draft (whatsapp to store 62bd8d50) whatsapp draft for Royal Lucknow Spice Kitchen – Wimbledon is in the outbox. |
T1 |
done |
55.62 |
|
| 869 |
21:16:30 |
Royal Thalassery Curry House · City Centre
GB · store 9f3268f4 |
overloaded_branch |
PUT /stores/9f3268f4/working-mode busyUntil=22:31 Store 9f3268f4: 3 channel(s) busy until 22:31. |
T0 |
done |
40.89 |
|
| 868 |
21:16:00 |
Royal Lucknow Spice Kitchen · Wimbledon
GB · store 62bd8d50 |
pos_link_down |
internal: POS relay re-send ×1 store=62bd8d50 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 62bd8d50. |
T0 |
done |
10.10 |
|
| 861 |
21:10:00 |
Ghassan Mezze House · Salford Quays
GB · store bb354e06 |
overloaded_branch |
PUT /stores/bb354e06/working-mode busyUntil=22:25 Store bb354e06: 2 channel(s) busy until 22:25. |
T0 |
done |
17.70 |
|
| 856 |
21:05:30 |
Saigon Wok · Notting Hill
GB · store 38a404a3 |
menu_drift |
POST /updateitemavailability store=38a404a3 item=9557 available=false Item 9557 hidden on 3 channel(s) at store 38a404a3. |
T0 |
done |
21.23 |
|
| 854 |
21:01:00 |
Royal Thalassery Curry House · City Centre
GB · store 9f3268f4 |
overloaded_branch |
PUT /stores/9f3268f4/working-mode busyUntil=22:16 Store 9f3268f4: 3 channel(s) busy until 22:16. |
T0 |
done |
40.89 |
|
| 851 |
21:00:00 |
Dirty Burger Co. · City Centre
GB · store 8e692cd8 |
pos_link_down |
internal: POS relay re-send ×2 store=8e692cd8 (batch, keyed by each uniqueorderid) Re-sent 2 orders to the POS at store 8e692cd8. |
T0 |
done |
19.05 |
|
| 848 |
20:56:30 |
Daily Fuel · Hammersmith
GB · store 5bc62f47 · Zonal iServe 6.5 |
pos_token_expiring |
POST /integrations/14151/token/refresh Zonal token renewed until Sun 22:26 (in 30 days). |
T0 |
done |
23.35 |
|
| 847 |
20:55:00 |
Tiger Kitchen · Clapham
GB · store 65eba9c7 · order 48851845 · Deliveroo |
courier_no_show |
internal: outbox draft (aggregator support ticket + store FYI, store 65eba9c7) Logistics ticket to Deliveroo support and an FYI to Tiger Kitchen – Clapham are in the outbox. |
T1 |
done |
38.35 |
|
| 846 |
20:54:30 |
Ghassan Mezze House · Salford Quays
GB · store bb354e06 |
overloaded_branch |
PUT /stores/bb354e06/working-mode busyUntil=22:09 Store bb354e06: 2 channel(s) busy until 22:09. |
T0 |
done |
17.70 |
|
| 845 |
20:54:30 |
Dirty Burger Co. · City Centre
GB · store 8e692cd8 |
pos_link_down |
internal: POS relay re-send ×1 store=8e692cd8 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 8e692cd8. |
T0 |
done |
21.25 |
|
| 843 |
20:54:00 |
Forno Genova Express · Kilburn
GB · store cc815762 |
pos_link_down |
internal: POS relay re-send ×1 store=cc815762 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store cc815762. |
T0 |
done |
15.40 |
|
| 837 |
20:48:30 |
Forno Genova Express · Kilburn
GB · store cc815762 |
pos_link_down |
internal: POS relay re-send ×1 store=cc815762 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store cc815762. |
T0 |
done |
22.60 |
|
| 835 |
20:47:00 |
Forno Genova Express · Kilburn
GB · store cc815762 · Zonal iServe 6.5 · on #826 |
failing_integration |
PUT /stores/cc815762/status offline commercial call; menu fix is cheaper [scripted ops responses (synthetic)] |
T2 |
rejected |
93.29 |
|
| 834 |
20:45:30 |
Royal Thalassery Curry House · City Centre
GB · store 9f3268f4 |
overloaded_branch |
PUT /stores/9f3268f4/working-mode busyUntil=22:00 Store 9f3268f4: 3 channel(s) busy until 22:00. |
T0 |
done |
40.89 |
|
| 830 |
20:44:00 |
Dirty Burger Co. · City Centre
GB · store 8e692cd8 |
pos_link_down |
internal: POS relay re-send ×1 store=8e692cd8 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 8e692cd8. |
T0 |
done |
14.50 |
|
| 829 |
20:43:30 |
Kimchi Noodle Bar · City Centre
GB · store 0d796b37 |
overloaded_branch |
PUT /stores/0d796b37/status offline Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides. · on-call notified (draft) |
T2 |
waiting |
82.02 |
What it saw
Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides. · on-call notified (draft)
- area
- City Centre
- branch
- Kimchi Noodle Bar – City Centre
- store
- 0d796b37
- capacity per 15min
- 11
- channel ids
- 3: 4, 5, 1
- currency
- GBP
- feed
- service
- load ratio
- 2.55
- merchant id
- 905
- oldest open since
- Fri 21:08:28
- open orders
- 28
- orders at stake
- 3.2
- recent prep ratio
- 1.24
- recent ready orders
- 3
Decision
- Definition
- overloaded_branch
v1
- Incident
- inc_52b2ada529f8
- Worker proposed
- Open orders are 2.5× capacity; busy mode is not enough, a person should decide on going offline.
- Controller
- Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides.
Action
PUT /stores/0d796b37/status offline
T2 waiting
GBP 82.02 at stake, projected if nothing is done: 3.2 orders an hour on Deliveroo at this store
Waiting for a person: decide in the queue
- Model
- rules
- Tokens
- 0 in · 0 out
- Cost
- GBP 0.00
|
| 828 |
20:43:00 |
Forno Genova Express · Kilburn
GB · store cc815762 |
pos_link_down |
internal: POS relay re-send ×1 store=cc815762 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store cc815762. |
T0 |
done |
41.40 |
|
| 826 |
20:42:00 |
Forno Genova Express · Kilburn
GB · store cc815762 · Zonal iServe 6.5 |
failing_integration |
PUT /stores/cc815762/status offline Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides. · on-call notified (draft) |
T2 |
decided |
93.29 |
|
| 823 |
20:38:00 |
Royal Lucknow Spice Kitchen · Wimbledon
GB · store 62bd8d50 · Square Thu (757 days ago) |
pos_token_expiring |
POST /integrations/10409/token/refresh Square token renewed until Sun 22:07 (in 30 days). |
T0 |
done |
106.98 |
|
| 820 |
20:33:30 |
Forno Genova Express · Kilburn
GB · store cc815762 |
pos_link_down |
internal: POS relay re-send ×1 store=cc815762 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store cc815762. |
T0 |
done |
39.40 |
|
| 819 |
20:33:30 |
Forno Genova Express · Kilburn
GB · store cc815762 |
pos_link_down |
POST /integrations/14724/token/refresh Zonal token renewed until Tue 20:28 (in 60 days). |
T0 |
done |
39.40 |
|
| 811 |
20:28:00 |
Kimchi Noodle Bar · City Centre
GB · store 0d796b37 |
overloaded_branch |
PUT /stores/0d796b37/working-mode busyUntil=21:43 Store 0d796b37: 3 channel(s) busy until 21:43. |
T0 |
done |
82.02 |
|
| 809 |
20:26:30 |
Dirty Burger Co. · City Centre
GB · store 8e692cd8 |
pos_link_down |
internal: POS relay re-send ×1 store=8e692cd8 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 8e692cd8. |
T0 |
done |
6.20 |
|
| 807 |
20:22:00 |
Thrive Eats · Greenwich
GB · store fdcbfebc |
offline_printer |
internal: outbox draft (whatsapp to store fdcbfebc) whatsapp draft for Thrive Eats – KitchenBox Greenwich is in the outbox. |
T1 |
done |
72.87 |
|
| 805 |
20:21:00 |
Dirty Burger Co. · City Centre
GB · store 8e692cd8 |
pos_link_down |
internal: POS relay re-send ×1 store=8e692cd8 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 8e692cd8. |
T0 |
done |
10.40 |
|
| 803 |
20:18:00 |
Bottega Bari House · Notting Hill
GB · store a660705d · Lightspeed 5.15.1 |
failing_integration |
internal: outbox draft (whatsapp to store a660705d) whatsapp draft for Bottega Bari House – Notting Hill is in the outbox. |
T1 |
done |
98.81 |
|
| 796 |
20:12:30 |
Kimchi Noodle Bar · City Centre
GB · store 0d796b37 |
overloaded_branch |
PUT /stores/0d796b37/working-mode busyUntil=21:27 Store 0d796b37: 3 channel(s) busy until 21:27. |
T0 |
done |
82.02 |
|
| 793 |
20:11:00 |
channel · UK
GB · stores listed · on #782 |
aggregator_outage |
internal: outage closed recovered: 682 orders in the last 20 min against 911.7 expected (75%, above 70%); outage closed, 0 alarms were folded into it |
T0 |
done |
|
|
| 787 |
20:04:30 |
Bottega Firenze · Wembley
GB · store dd9858f6 |
overloaded_branch |
PUT /stores/dd9858f6/working-mode busyUntil=21:19 Store dd9858f6: 2 channel(s) busy until 21:19. |
T0 |
done |
57.35 |
|
| 782 |
19:58:30 |
Deliveroo · UK
GB · 1965 stores listed |
aggregator_outage |
internal: outbox draft (escalation to Deliveroo) Escalation to Deliveroo about GB drafted. |
T1 |
done |
19,353.98 |
|
| 779 |
19:55:00 |
Royal Mysore Tandoori · City Centre
GB · store b3a5c5c2 · order 48842140 · Deliveroo |
courier_no_show |
internal: outbox draft (aggregator support ticket + store FYI, store b3a5c5c2) Logistics ticket to Deliveroo support and an FYI to Royal Mysore Tandoori – Dark Spoon City Centre are in the outbox. |
T1 |
done |
33.60 |
|
| 776 |
19:49:00 |
Bottega Firenze · Wembley
GB · store dd9858f6 |
overloaded_branch |
PUT /stores/dd9858f6/working-mode busyUntil=21:04 Store dd9858f6: 2 channel(s) busy until 21:04. |
T0 |
done |
57.35 |
|
| 765 |
19:33:30 |
Bottega Firenze · Wembley
GB · store dd9858f6 |
overloaded_branch |
PUT /stores/dd9858f6/working-mode busyUntil=20:48 Store dd9858f6: 2 channel(s) busy until 20:48. |
T0 |
done |
57.35 |
|
| 764 |
19:32:00 |
Forno Genova Express · Kilburn
GB · store cc815762 |
pos_link_down |
internal: POS relay re-send ×1 store=cc815762 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store cc815762. |
T0 |
done |
8.10 |
|
| 762 |
19:28:00 |
Thrive Eats · Greenwich
GB · store fdcbfebc |
offline_printer |
internal: outbox draft (whatsapp to store fdcbfebc) whatsapp draft for Thrive Eats – KitchenBox Greenwich is in the outbox. |
T1 |
done |
0.00 |
|
| 761 |
19:27:00 |
Brew Theory Roasters · Salford Quays
GB · store 0b986efc · Square Thu (757 days ago) |
pos_token_expiring |
POST /integrations/2760/token/refresh Square token renewed until Sun 20:56 (in 30 days). |
T0 |
done |
24.63 |
|
| 759 |
19:17:00 |
Saucy Smashery Kitchen · Soho
GB · store c9edbb30 |
menu_drift |
POST /updateitemavailability store=c9edbb30 item=20761 available=false Item 20761 hidden on 3 channel(s) at store c9edbb30. |
T0 |
done |
19.50 |
|
| 757 |
19:05:30 |
Wholesome Fuel · Jewellery Quarter
GB · store 75542bf8 · Lightspeed 5.15.0 |
pos_token_expiring |
POST /integrations/11241/token/refresh Lightspeed token renewed until Sun 20:35 (in 30 days). |
T0 |
done |
46.55 |
|
| 755 |
18:58:30 |
Forno Genova Express · Kilburn
GB · store cc815762 · Zonal iServe 6.5 |
pos_token_expiring |
POST /integrations/14724/token/refresh Zonal token renewed until Sun 20:28 (in 30 days). |
T0 |
done |
75.52 |
|
| 752 |
18:53:30 |
Dirty Burger Co. · City Centre
GB · store 8e692cd8 · Oracle Simphony 19.5.1 |
pos_token_expiring |
POST /integrations/4150/token/refresh Oracle token renewed until Sun 20:23 (in 30 days). |
T0 |
done |
41.98 |
|