Tonight · Friday · dinner shift 19:00-23:00 CEST
11 incidents: 10 handled without a person (2 of them are drafts a person still sends), 1 sent to a person, 0 declined.
23:00:00 · 100% of shift
Incidents11
Handled without a person102 of them are drafts a person still sends
Sent to a person11 still waiting
Declined0
Orders affected12EUR 307.15 at stake
Model cost tonightEUR 0.0011 incidents
Handover
what the next shift should read- 22:50 Calorie Bowls · Chamartín: PUT /stores/b2b34fe2/status offline waits for a person, EUR 50.16 at stake (projected if nothing is done: 1.9 orders an hour on Glovo at this store). Why not automatic: set_store_status is tier 2 (ask first) in the policy.
- 22:55 Double Burger Co. · Poblenou: 3 orders affected, EUR 55.02 at stake (3 kitchen tickets failed to print). Handled without a person: KDS reroute (backup printer, store dad20c51).
| # | CEST | Store / subject | Kind | Action and what happened | Tier | Status | At stake, EUR |
|---|---|---|---|---|---|---|---|
| 923 | 22:55:30 | Double Burger Co. · Poblenou
ES · store dad20c51 |
offline_printer | internal: KDS reroute (backup printer, store dad20c51) 1 ticket(s) printed on the backup printer at store dad20c51. |
T0 | done | 55.02 |
| 922 | 22:55:00 | Casa Manolo · Arganzuela
ES · store 3bd16446 · order 48861114 · Glovo |
courier_no_show | internal: outbox draft (aggregator support ticket + store FYI, store 3bd16446) Logistics ticket to Glovo support and an FYI to Casa Manolo – Arganzuela are in the outbox. |
T1 | done | 64.30 |
| 915 | 22:50:00 | Calorie Bowls · Chamartín
ES · store b2b34fe2 |
overloaded_branch | PUT /stores/b2b34fe2/status offline Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides. · on-call notified (draft) |
T2 | waiting | 50.16 |
| 900 | 22:40:00 | Double Burger Co. · Poblenou
ES · store dad20c51 |
offline_printer | internal: KDS reroute (backup printer, store dad20c51) 1 ticket(s) printed on the backup printer at store dad20c51. |
T0 | done | 36.68 |
| 895 | 22:34:30 | Calorie Bowls · Chamartín
ES · store b2b34fe2 |
overloaded_branch | PUT /stores/b2b34fe2/working-mode busyUntil=22:49 Store b2b34fe2: 2 channel(s) busy until 22:49. |
T0 | done | 50.16 |
| 886 | 22:27:00 | Pizzeria Amalfi & Co. · Ciudad Lineal
ES · store ce31e226 · Revo XEF 5.6.1 |
pos_token_expiring | POST /integrations/13480/token/refresh Revo token renewed until Sun 22:56 (in 30 days). |
T0 | done | 44.12 |
| 878 | 22:24:30 | Double Burger Co. · Poblenou
ES · store dad20c51 |
offline_printer | internal: KDS reroute (backup printer, store dad20c51) No change: no failed tickets at store dad20c51 in the last 2 hours. |
T0 | done | 18.34 |
| 871 | 22:17:30 | Taberna Salamanca · Cabanyal
ES · store 0ab2d015 · order 48856624 · Glovo |
courier_no_show | internal: outbox draft (aggregator support ticket + store FYI, store 0ab2d015) Logistics ticket to Glovo support and an FYI to Taberna Salamanca – Cabanyal are in the outbox. |
T1 | done | 42.60 |
| 859 | 22:09:00 | Alba's Pizzeria Kitchen · Sol
ES · store 19aa14ba |
overloaded_branch | PUT /stores/19aa14ba/working-mode busyUntil=22:24 Store 19aa14ba: 2 channel(s) busy until 22:24. |
T0 | done | 43.29 |
| 858 | 22:09:00 | Double Burger Co. · Poblenou
ES · store dad20c51 |
offline_printer | internal: KDS reroute (backup printer, store dad20c51) No change: no failed tickets at store dad20c51 in the last 2 hours. |
T0 | done | 18.34 |
| 842 | 21:53:30 | Alba's Pizzeria Kitchen · Sol
ES · store 19aa14ba |
overloaded_branch | PUT /stores/19aa14ba/working-mode busyUntil=22:08 Store 19aa14ba: 2 channel(s) busy until 22:08. |
T0 | done | 43.29 |
| 841 | 21:53:30 | Double Burger Co. · Poblenou
ES · store dad20c51 |
offline_printer | internal: KDS reroute (backup printer, store dad20c51) No change: no failed tickets at store dad20c51 in the last 2 hours. |
T0 | done | 18.34 |
| 824 | 21:38:00 | Alba's Pizzeria Kitchen · Sol
ES · store 19aa14ba |
overloaded_branch | PUT /stores/19aa14ba/working-mode busyUntil=21:53 Store 19aa14ba: 2 channel(s) busy until 21:53. |
T0 | done | 43.29 |
| 822 | 21:38:00 | Double Burger Co. · Poblenou
ES · store dad20c51 |
offline_printer | internal: KDS reroute (backup printer, store dad20c51) 1 ticket(s) printed on the backup printer at store dad20c51. |
T0 | done | 18.34 |
| 808 | 21:22:30 | Double Burger Co. · Poblenou
ES · store dad20c51 |
offline_printer | internal: KDS reroute (backup printer, store dad20c51) No change: no failed tickets at store dad20c51 in the last 2 hours. |
T0 | done | 0.00 |
| 802 | 21:17:30 | Bar Argüelles · Gràcia
ES · store 8303c5dc |
overloaded_branch | PUT /stores/8303c5dc/working-mode busyUntil=21:32 Store 8303c5dc: 3 channel(s) busy until 21:32. |
T0 | done | 62.68 |
| 788 | 21:07:00 | Double Burger Co. · Poblenou
ES · store dad20c51 |
offline_printer | internal: KDS reroute (backup printer, store dad20c51) No change: no failed tickets at store dad20c51 in the last 2 hours. |
T0 | done | 0.00 |
| 785 | 21:02:00 | Bar Argüelles · Gràcia
ES · store 8303c5dc |
overloaded_branch | PUT /stores/8303c5dc/working-mode busyUntil=21:17 Store 8303c5dc: 3 channel(s) busy until 21:17. |
T0 | done | 62.68 |
| 777 | 20:51:30 | Double Burger Co. · Poblenou
ES · store dad20c51 |
offline_printer | internal: KDS reroute (backup printer, store dad20c51) No change: no failed tickets at store dad20c51 in the last 2 hours. |
T0 | done | 0.00 |
| 774 | 20:46:30 | Bar Argüelles · Gràcia
ES · store 8303c5dc |
overloaded_branch | PUT /stores/8303c5dc/working-mode busyUntil=21:01 Store 8303c5dc: 3 channel(s) busy until 21:01. |
T0 | done | 62.68 |
Back office today
10 entries
daily checks (overdue invoices, churn risk, acceptance risk): their own schedule and budget, never in the dinner feed
| # | CEST | Store / subject | Kind | Action and what happened | Tier | Status | At stake, EUR |
|---|---|---|---|---|---|---|---|
| 745 | 14:00:00 | Taberna Tetuán · Arganzuela
ES · store 1b6c09ed |
acceptance_risk | internal: outbox draft (support ticket + flag, store 1b6c09ed) Ticket draft and acceptance flag for Taberna Tetuán – Arganzuela. |
T1 | done | 113.73 |
| 738 | 08:00:00 | Juicy Stack · El Raval
ES · store 6289c7b0 |
churn_risk | internal: flag (churn risk, merchant 844) Juicy Stack flagged for churn_risk. |
T1 | done | 1,507.05 |
| 737 | 08:00:00 | Forno Amalfi Corner · Gràcia
ES · store b79aec2c |
churn_risk | internal: flag (churn risk, merchant 1474) Forno Amalfi Corner flagged for churn_risk. |
T1 | done | 2,397.00 |
| 736 | 08:00:00 | Black Shack · Poblenou
ES · store 02ed1059 |
churn_risk | internal: flag (churn risk, merchant 839) Black Shack flagged for churn_risk. |
T1 | done | 1,328.72 |
| 729 | 08:00:00 | Nonna Paolo · Patraix
ES · store a3f0e6c0 |
churn_risk | internal: flag (churn risk, merchant 587) Nonna Paolo flagged for churn_risk. |
T1 | done | 581.15 |
| 724 | 08:00:00 | Forno Verona · Sarrià
ES · store 511883ac |
churn_risk | internal: flag (churn risk, merchant 922) Forno Verona flagged for churn_risk. |
T1 | done | 13,022.57 |
| 721 | 02:00:00 | Taberna Argüelles · Poblenou
ES · store 444d31fa |
acceptance_risk | internal: outbox draft (support ticket + flag, store 444d31fa) Ticket draft and acceptance flag for Taberna Argüelles – Poblenou. |
T1 | done | 300.81 |
| 718 | 01:00:00 | Mesón La Paloma Kitchen · Puente de Vallecas
ES · store a4014f6a |
acceptance_risk | internal: outbox draft (support ticket + flag, store a4014f6a) Ticket draft and acceptance flag for Mesón La Paloma Kitchen – Puente de Vallecas. |
T1 | done | 327.12 |
| 716 | 01:00:00 | Trattoria Chiara House · Gràcia
ES · store c2715930 |
acceptance_risk | internal: outbox draft (support ticket + flag, store c2715930) Ticket draft and acceptance flag for Trattoria Chiara House – KitchenBox Gràcia. |
T1 | done | 151.02 |
| 715 | 01:00:00 | Tasca del Sol Corner · Gràcia
ES · store 00d844a1 |
acceptance_risk | internal: outbox draft (support ticket + flag, store 00d844a1) Ticket draft and acceptance flag for Tasca del Sol Corner – Gràcia. |
T1 | done | 1,412.29 |