Queue
Proposals the controller would not run on its own. One decision each: approve, reject with a note, or approve and remember.
10 waiting
#82921:43:30 CESTT2waiting
Kimchi Noodle Bar · City Centre
overloaded_branch · GB
At stake
EUR 93.80
projected if nothing is done: 3.2 orders an hour on Deliveroo at this store
Waiting since
21:43 CEST · 76 min ago
Proposal
PUT /stores/0d796b37/status offline
Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides. · on-call notified (draft)
- Worker
- Open orders are 2.5× capacity; busy mode is not enough, a person should decide on going offline.
- Controller
- Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides.
- Definition
- overloaded_branch v1 · rules
- area
- City Centre
- branch
- Kimchi Noodle Bar – City Centre
- store
- 0d796b37
- capacity per 15min
- 11
- channel ids
- 3: 4, 5, 1
- currency
- GBP
- feed
- service
- load ratio
- 2.55
#87922:24:30 CESTT2waiting
Lean Theory · Antwerpen-Noord
stuck_order · BE
At stake
EUR 16.10
1 order waiting for the till
Waiting since
22:24 CEST · 35 min ago
Proposal
internal: POS relay re-send uniqueorderid=1712502786 order=48863966 (retry 1/3)
A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour · on-call notified (draft)
- Worker
- Order 48863966 was accepted but never reached the POS; re-send it.
- Controller
- A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour
- Definition
- stuck_order v2 · rules
- accepted at
- Fri 22:22:55
- POS refused or expired the token (last auth event)
- False
- expiry date on file
- Tue 20:26:19 (in 60 days)
- store
- 2434186d
- channel
- Deliveroo
- channel id
- 1
- currency
- EUR
- failed attempts
- 3
#90122:40:00 CESTT2waiting
Lean Theory · Antwerpen-Noord
stuck_order · BE
At stake
EUR 40.50
2 orders waiting for the till
Waiting since
22:40 CEST · 20 min ago
Proposal
internal: POS relay re-send uniqueorderid=1814016699 order=48866069 (retry 1/3)
A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour · on-call notified (draft)
- Worker
- Order 48866069 was accepted but never reached the POS; re-send it.
- Controller
- A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour
- Definition
- stuck_order v2 · rules
- accepted at
- Fri 22:38:10
- POS refused or expired the token (last auth event)
- False
- expiry date on file
- Tue 20:26:19 (in 60 days)
- store
- 2434186d
- channel
- Deliveroo
- channel id
- 1
- currency
- EUR
- failed attempts
- 3
#90722:43:30 CESTT2waiting
Dirty Burger Co. · City Centre
failing_integration · GB
At stake
EUR 53.06
3 of 3 orders failed in the last hour
Waiting since
22:43 CEST · 16 min ago
Proposal
internal: outbox draft (escalation to Oracle)
Needs a person: open_partner_escalation with Oracle needs a person (policy: ask first). · on-call notified (draft)
- Worker
- The token refresh failed on the vendor's side; the partner has to fix it.
- Controller
- Needs a person: open_partner_escalation with Oracle needs a person (policy: ask first).
- Definition
- failing_integration v4 · rules
- POS refused or expired the token (last auth event)
- True
- expiry date on file
- Sun 20:23:28 (in 30 days)
- store
- 8e692cd8
- channel id
- null
- currency
- GBP
- error events
- 14
- error rate
- 1.0
- failed order ids
- 3: 48859408, 48859531, 48860225
#91222:46:30 CESTT2waiting
Lean Theory · Antwerpen-Noord
stuck_order · BE
At stake
EUR 70.40
3 orders waiting for the till
Waiting since
22:46 CEST · 13 min ago
Proposal
internal: POS relay re-send uniqueorderid=NF4XRVV1ZJ order=48866849 (retry 1/3)
A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour · on-call notified (draft)
- Worker
- Order 48866849 was accepted but never reached the POS; re-send it.
- Controller
- A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour
- Definition
- stuck_order v2 · rules
- accepted at
- Fri 22:44:42
- POS refused or expired the token (last auth event)
- False
- expiry date on file
- Tue 20:26:19 (in 60 days)
- store
- 2434186d
- channel
- Other marketplace
- channel id
- 4
- currency
- EUR
- failed attempts
- 3
#91522:50:00 CESTT2waiting
Calorie Bowls · Chamartín
overloaded_branch · ES
At stake
EUR 50.16
projected if nothing is done: 1.9 orders an hour on Glovo at this store
Waiting since
22:50 CEST · 10 min ago
Proposal
PUT /stores/b2b34fe2/status offline
Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides. · on-call notified (draft)
- Worker
- Open orders are 2.5× capacity; busy mode is not enough, a person should decide on going offline.
- Controller
- Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides.
- Definition
- overloaded_branch v1 · rules
- area
- Chamartín
- branch
- Calorie Bowls – Chamartín
- store
- b2b34fe2
- capacity per 15min
- 8
- channel ids
- 3: 7, 4, 2
- currency
- EUR
- feed
- service
- load ratio
- 2.5
#91622:51:00 CESTT2waiting
Lean Theory · Antwerpen-Noord
stuck_order · BE
At stake
EUR 99.60
4 orders waiting for the till
Waiting since
22:51 CEST · 9 min ago
Proposal
internal: POS relay re-send uniqueorderid=640527662 order=48867518 (retry 1/3)
A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour · on-call notified (draft)
- Worker
- Order 48867518 was accepted but never reached the POS; re-send it.
- Controller
- A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour
- Definition
- stuck_order v2 · rules
- accepted at
- Fri 22:49:14
- POS refused or expired the token (last auth event)
- False
- expiry date on file
- Tue 20:26:19 (in 60 days)
- store
- 2434186d
- channel
- Own website/app
- channel id
- 5
- currency
- EUR
- failed attempts
- 3
#92122:53:30 CESTT2waiting
Lean Theory · Antwerpen-Noord
stuck_order · BE
At stake
EUR 109.50
5 orders waiting for the till
Waiting since
22:53 CEST · 6 min ago
Proposal
internal: POS relay re-send uniqueorderid=650889993 order=48867777 (retry 1/3)
A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour · on-call notified (draft)
- Worker
- Order 48867777 was accepted but never reached the POS; re-send it.
- Controller
- A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour
- Definition
- stuck_order v2 · rules
- accepted at
- Fri 22:51:40
- POS refused or expired the token (last auth event)
- False
- expiry date on file
- Tue 20:26:19 (in 60 days)
- store
- 2434186d
- channel
- Own website/app
- channel id
- 5
- currency
- EUR
- failed attempts
- 3
#92722:58:30 CESTT2waiting
Lean Theory · Antwerpen-Noord
failing_integration · BE
At stake
EUR 225.90
8 of 8 orders failed in the last hour
Waiting since
22:58 CEST · 1 min ago
Proposal
PUT /stores/2434186d/status offline
Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides. · on-call notified (draft)
- Worker
- 100% of orders fail: guests pay and the kitchen never sees it; a person should decide on going offline.
- Controller
- Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides.
- Definition
- failing_integration v4 · rules
- POS refused or expired the token (last auth event)
- False
- expiry date on file
- Tue 20:26:19 (in 60 days)
- store
- 2434186d
- channel id
- null
- currency
- EUR
- error events
- 24
- error rate
- 1.0
- failed order ids
- 8: 48862063, 48862251, 48862262, 48863966, 48866069, 48866849 …
#92822:58:30 CESTT2waiting
Forno Genova Express · Kilburn
failing_integration · GB
At stake
EUR 106.68
3 of 3 orders failed in the last hour
Waiting since
22:58 CEST · 1 min ago
Proposal
PUT /stores/cc815762/status offline
Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides. · on-call notified (draft)
- Worker
- 100% of orders fail: guests pay and the kitchen never sees it; a person should decide on going offline.
- Controller
- Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides.
- Definition
- failing_integration v4 · rules
- POS refused or expired the token (last auth event)
- False
- expiry date on file
- Tue 20:28:05 (in 60 days)
- store
- cc815762
- channel id
- null
- currency
- GBP
- error events
- 9
- error rate
- 1.0
- failed order ids
- 3: 48863741, 48864704, 48866557
Policy suggestions
From "approve and remember". Never applied automatically; the policy owner (COO) edits policy.yaml.