Tonight · Friday · dinner shift 19:00-23:00 CEST
48 incidents: 36 handled without a person (3 of them are drafts a person still sends), 12 sent to a person (6 still waiting), 0 declined.
23:00:00 · 100% of shift
Incidents48
Handled without a person363 of them are drafts a person still sends
Sent to a person126 still waiting
Declined0
Orders affected102EUR 2,769.78 at stake
Model cost tonightEUR 0.0048 incidents
Handover
what the next shift should read- 22:40 Lean Theory · Antwerpen-Noord: POS relay re-send uniqueorderid=1814016699 order=48866069 (retry 1/3) waits for a person, EUR 40.50 at stake (2 orders waiting for the till). Why not automatic: repush_order already ran 3 of 3 times at store 2434186d in the last hour.
- 22:46 Lean Theory · Antwerpen-Noord: POS relay re-send uniqueorderid=NF4XRVV1ZJ order=48866849 (retry 1/3) waits for a person, EUR 70.40 at stake (3 orders waiting for the till). Why not automatic: repush_order already ran 3 of 3 times at store 2434186d in the last hour.
- 22:51 Lean Theory · Antwerpen-Noord: POS relay re-send uniqueorderid=640527662 order=48867518 (retry 1/3) waits for a person, EUR 99.60 at stake (4 orders waiting for the till). Why not automatic: repush_order already ran 3 of 3 times at store 2434186d in the last hour.
- 22:53 Lean Theory · Antwerpen-Noord: POS relay re-send uniqueorderid=650889993 order=48867777 (retry 1/3) waits for a person, EUR 109.50 at stake (5 orders waiting for the till). Why not automatic: repush_order already ran 3 of 3 times at store 2434186d in the last hour.
- 22:58 Lean Theory · Antwerpen-Noord: 8 orders affected, EUR 225.90 at stake (8 of 8 orders failed in the last hour). Waiting for a person: PUT /stores/2434186d/status offline.
- 22:58 Lean Theory · Antwerpen-Noord: PUT /stores/2434186d/status offline waits for a person, EUR 225.90 at stake (8 of 8 orders failed in the last hour). Why not automatic: set_store_status is tier 2 (ask first) in the policy.
- 22:24 1 more tier-2 proposals are waiting in the queue.
| # | CEST | Store / subject | Kind | Action and what happened | Tier | Status | At stake, EUR |
|---|---|---|---|---|---|---|---|
| 927 | 22:58:30 | Lean Theory · Antwerpen-Noord
BE · store 2434186d · Lightspeed 5.14.3 |
failing_integration | PUT /stores/2434186d/status offline Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides. · on-call notified (draft) |
T2 | waiting | 225.90 |
| 924 | 22:56:30 | Hustle Burgers · Zurenborg
BE · store 0622f3ba |
pos_link_down | internal: POS relay re-send ×1 store=0622f3ba (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 0622f3ba. |
T0 | done | 25.20 |
| 921 | 22:53:30 | Lean Theory · Antwerpen-Noord
BE · store 2434186d · order 48867777 · Own website/app |
stuck_order | internal: POS relay re-send uniqueorderid=650889993 order=48867777 (retry 1/3) A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour · on-call notified (draft) |
T2 | waiting | 109.50 |
| 920 | 22:53:30 | Rusty Lab · Schaerbeek
BE · store a9d1cd79 |
overloaded_branch | PUT /stores/a9d1cd79/working-mode busyUntil=23:08 Store a9d1cd79: 1 channel(s) busy until 23:08. |
T0 | done | 39.14 |
| 916 | 22:51:00 | Lean Theory · Antwerpen-Noord
BE · store 2434186d · order 48867518 · Own website/app |
stuck_order | internal: POS relay re-send uniqueorderid=640527662 order=48867518 (retry 1/3) A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour · on-call notified (draft) |
T2 | waiting | 99.60 |
| 913 | 22:47:30 | Broast Al Bustan · Ixelles
BE · store 2985c08e |
offline_printer | internal: KDS reroute (backup printer, store 2985c08e) 1 ticket(s) printed on the backup printer at store 2985c08e. |
T0 | done | 15.25 |
| 912 | 22:46:30 | Lean Theory · Antwerpen-Noord
BE · store 2434186d · order 48866849 · Other marketplace |
stuck_order | internal: POS relay re-send uniqueorderid=NF4XRVV1ZJ order=48866849 (retry 1/3) A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour · on-call notified (draft) |
T2 | waiting | 70.40 |
| 906 | 22:43:30 | Hustle Burgers · Zurenborg
BE · store 0622f3ba · on #771 |
pos_link_down | internal: outbox draft (escalation to Oracle) the partner has to fix this; escalation sent [scripted ops responses (synthetic)] |
T2 | approved | 20.70 |
| 905 | 22:43:00 | Lean Theory · Antwerpen-Noord
BE · store 2434186d · Lightspeed 5.14.3 · on #894 |
failing_integration | PUT /stores/2434186d/status offline commercial call; menu fix is cheaper [scripted ops responses (synthetic)] |
T2 | rejected | 225.90 |
| 903 | 22:41:00 | Hustle Burgers · Zurenborg
BE · store 0622f3ba |
pos_link_down | internal: POS relay re-send ×1 store=0622f3ba (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 0622f3ba. |
T0 | done | 2.70 |
| 901 | 22:40:00 | Lean Theory · Antwerpen-Noord
BE · store 2434186d · order 48866069 · Deliveroo |
stuck_order | internal: POS relay re-send uniqueorderid=1814016699 order=48866069 (retry 1/3) A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour · on-call notified (draft) |
T2 | waiting | 40.50 |
| 898 | 22:38:00 | Rusty Lab · Schaerbeek
BE · store a9d1cd79 |
overloaded_branch | PUT /stores/a9d1cd79/working-mode busyUntil=22:53 Store a9d1cd79: 1 channel(s) busy until 22:53. |
T0 | done | 39.14 |
| 894 | 22:34:00 | Lean Theory · Antwerpen-Noord
BE · store 2434186d · Lightspeed 5.14.3 |
failing_integration | PUT /stores/2434186d/status offline Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides. · on-call notified (draft) |
T2 | decided | 225.90 |
| 892 | 22:32:00 | Broast Al Bustan · Ixelles
BE · store 2985c08e |
offline_printer | internal: KDS reroute (backup printer, store 2985c08e) No change: no failed tickets at store 2985c08e in the last 2 hours. |
T0 | done | 0.00 |
| 890 | 22:32:00 | Hong Kong Wok · Woluwe-Saint-Lambert
BE · store 4710f216 · Tiller 4.22.3 · on #881 |
failing_integration | PUT /stores/4710f216/status offline commercial call; menu fix is cheaper [scripted ops responses (synthetic)] |
T2 | rejected | 88.31 |
| 887 | 22:29:30 | Hong Kong Wok · Woluwe-Saint-Lambert
BE · store 4710f216 · order 48864685 · Other marketplace |
stuck_order | internal: POS relay re-send uniqueorderid=NF4XRLNR7N order=48864685 (retry 1/3) Order 48864685 re-sent to the POS (try 1). |
T0 | done | 48.20 |
| 884 | 22:26:30 | Hong Kong Wok · Woluwe-Saint-Lambert
BE · store 4710f216 · order 48864199 · Deliveroo |
stuck_order | internal: POS relay re-send uniqueorderid=1723749929 order=48864199 (retry 1/3) Order 48864199 re-sent to the POS (try 1). |
T0 | done | 7.80 |
| 883 | 22:26:00 | Pasta Amalfi · Kouter
BE · store 02095e29 · order 48857372 · Other marketplace |
courier_no_show | internal: outbox draft (aggregator support ticket + store FYI, store 02095e29) Logistics ticket to Other marketplace support and an FYI to Pasta Amalfi – Kouter are in the outbox. |
T1 | done | 42.50 |
| 881 | 22:25:00 | Hong Kong Wok · Woluwe-Saint-Lambert
BE · store 4710f216 · Tiller 4.22.3 |
failing_integration | PUT /stores/4710f216/status offline Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides. · on-call notified (draft) |
T2 | decided | 88.31 |
| 879 | 22:24:30 | Lean Theory · Antwerpen-Noord
BE · store 2434186d · order 48863966 · Deliveroo |
stuck_order | internal: POS relay re-send uniqueorderid=1712502786 order=48863966 (retry 1/3) A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour · on-call notified (draft) |
T2 | waiting | 16.10 |
| 874 | 22:20:30 | Hustle Burgers · Zurenborg
BE · store 0622f3ba |
pos_link_down | internal: POS relay re-send ×1 store=0622f3ba (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 0622f3ba. |
T0 | done | 58.90 |
| 872 | 22:18:30 | Lean Theory · Antwerpen-Noord
BE · store 2434186d · Lightspeed 5.14.3 · on #864 |
failing_integration | PUT /stores/2434186d/status offline commercial call; menu fix is cheaper [scripted ops responses (synthetic)] |
T2 | rejected | 225.90 |
| 870 | 22:16:30 | Broast Al Bustan · Ixelles
BE · store 2985c08e |
offline_printer | internal: KDS reroute (backup printer, store 2985c08e) No change: no failed tickets at store 2985c08e in the last 2 hours. |
T0 | done | 0.00 |
| 866 | 22:15:00 | Hong Kong Wok · Woluwe-Saint-Lambert
BE · store 4710f216 · order 48862613 · Own website/app |
stuck_order | internal: POS relay re-send uniqueorderid=644283517 order=48862613 (retry 1/3) Order 48862613 re-sent to the POS (try 1). |
T0 | done | 15.90 |
| 865 | 22:13:00 | Lean Theory · Antwerpen-Noord
BE · store 2434186d · order 48862262 · Deliveroo |
stuck_order | internal: POS relay re-send uniqueorderid=1630249002 order=48862262 (retry 1/3) Order 48862262 re-sent to the POS (try 1). |
T0 | done | 29.80 |
| 864 | 22:12:30 | Lean Theory · Antwerpen-Noord
BE · store 2434186d · Lightspeed 5.14.3 |
failing_integration | PUT /stores/2434186d/status offline Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides. · on-call notified (draft) |
T2 | decided | 225.90 |
| 863 | 22:12:00 | Lean Theory · Antwerpen-Noord
BE · store 2434186d · order 48862251 · Own website/app |
stuck_order | internal: POS relay re-send uniqueorderid=629800259 order=48862251 (retry 1/3) Order 48862251 re-sent to the POS (try 1). |
T0 | done | 41.70 |
| 862 | 22:11:30 | Lean Theory · Antwerpen-Noord
BE · store 2434186d · order 48862063 · Deliveroo |
stuck_order | internal: POS relay re-send uniqueorderid=1620643073 order=48862063 (retry 1/3) Order 48862063 re-sent to the POS (try 1). |
T0 | done | 87.00 |
| 855 | 22:03:30 | Hong Kong Wok · Woluwe-Saint-Lambert
BE · store 4710f216 |
pos_link_down | internal: POS relay re-send ×1 store=4710f216 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 4710f216. |
T0 | done | 38.80 |
| 850 | 22:00:00 | Lean Theory · Antwerpen-Noord
BE · store 2434186d |
pos_link_down | internal: POS relay re-send ×1 store=2434186d (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 2434186d. |
T0 | done | 26.10 |
| 849 | 21:57:00 | Lean Theory · Antwerpen-Noord
BE · store 2434186d · Lightspeed 5.14.3 · on #839 |
failing_integration | PUT /stores/2434186d/status offline commercial call; menu fix is cheaper [scripted ops responses (synthetic)] |
T2 | rejected | 141.19 |
| 844 | 21:54:30 | Lean Theory · Antwerpen-Noord
BE · store 2434186d |
pos_link_down | internal: POS relay re-send ×1 store=2434186d (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 2434186d. |
T0 | done | 55.80 |
| 839 | 21:50:00 | Lean Theory · Antwerpen-Noord
BE · store 2434186d · Lightspeed 5.14.3 |
failing_integration | PUT /stores/2434186d/status offline Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides. · on-call notified (draft) |
T2 | decided | 141.19 |
| 838 | 21:49:00 | Lean Theory · Antwerpen-Noord
BE · store 2434186d |
pos_link_down | internal: POS relay re-send ×1 store=2434186d (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 2434186d. |
T0 | done | 58.50 |
| 833 | 21:45:30 | Wild Shack · Meir
BE · store b1e92c92 |
overloaded_branch | PUT /stores/b1e92c92/working-mode busyUntil=22:00 Store b1e92c92: 2 channel(s) busy until 22:00. |
T0 | done | 36.53 |
| 825 | 21:41:00 | Lean Theory · Antwerpen-Noord
BE · store 2434186d |
pos_link_down | internal: POS relay re-send ×1 store=2434186d (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 2434186d. |
T0 | done | 13.40 |
| 821 | 21:34:30 | Lean Theory · Antwerpen-Noord
BE · store 2434186d · Lightspeed 5.14.3 · on #812 |
failing_integration | PUT /stores/2434186d/status offline commercial call; menu fix is cheaper [scripted ops responses (synthetic)] |
T2 | rejected | 84.71 |
| 818 | 21:32:30 | Al Marjan Broasted · Borgerhout
BE · store 2d126a8a |
overloaded_branch | PUT /stores/2d126a8a/working-mode busyUntil=21:47 Store 2d126a8a: 4 channel(s) busy until 21:47. |
T0 | done | 47.08 |
| 815 | 21:30:30 | Lean Theory · Antwerpen-Noord
BE · store 2434186d |
pos_link_down | internal: POS relay re-send ×1 store=2434186d (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 2434186d. |
T0 | done | 12.80 |
| 814 | 21:30:00 | Wild Shack · Meir
BE · store b1e92c92 |
overloaded_branch | PUT /stores/b1e92c92/working-mode busyUntil=21:45 Store b1e92c92: 2 channel(s) busy until 21:45. |
T0 | done | 36.53 |
| 812 | 21:28:30 | Lean Theory · Antwerpen-Noord
BE · store 2434186d · Lightspeed 5.14.3 |
failing_integration | PUT /stores/2434186d/status offline Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides. · on-call notified (draft) |
T2 | decided | 84.71 |
| 806 | 21:21:30 | Nori Express · Saint-Gilles
BE · store 4f47161f |
menu_drift | POST /updateitemavailability store=4f47161f item=12159 available=false Item 12159 hidden on 3 channel(s) at store 4f47161f. |
T0 | done | 31.34 |
| 801 | 21:17:00 | Al Marjan Broasted · Borgerhout
BE · store 2d126a8a |
overloaded_branch | PUT /stores/2d126a8a/working-mode busyUntil=21:32 Store 2d126a8a: 4 channel(s) busy until 21:32. |
T0 | done | 47.08 |
| 798 | 21:15:30 | Smash Stack · Woluwe-Saint-Lambert
BE · store 1d239cc5 · order 48844312 · Other marketplace |
courier_no_show | internal: outbox draft (aggregator support ticket + store FYI, store 1d239cc5) Logistics ticket to Other marketplace support and an FYI to Smash Stack – Woluwe-Saint-Lambert 3 are in the outbox. |
T1 | done | 15.00 |
| 797 | 21:14:30 | Wild Shack · Meir
BE · store b1e92c92 |
overloaded_branch | PUT /stores/b1e92c92/working-mode busyUntil=21:29 Store b1e92c92: 2 channel(s) busy until 21:29. |
T0 | done | 36.53 |
| 795 | 21:12:00 | Hong Kong Wok · Woluwe-Saint-Lambert
BE · store 4710f216 |
pos_link_down | internal: POS relay re-send ×1 store=4710f216 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 4710f216. |
T0 | done | 15.10 |
| 794 | 21:12:00 | Hong Kong Wok · Woluwe-Saint-Lambert
BE · store 4710f216 |
pos_link_down | POST /integrations/13050/token/refresh Tiller token renewed until Tue 20:36 (in 60 days). |
T0 | done | 15.10 |
| 790 | 21:07:30 | Lean Theory · Antwerpen-Noord
BE · store 2434186d |
pos_link_down | internal: POS relay re-send ×1 store=2434186d (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 2434186d. |
T0 | done | 38.60 |
| 789 | 21:07:30 | Lean Theory · Antwerpen-Noord
BE · store 2434186d |
pos_link_down | POST /integrations/4323/token/refresh Lightspeed token renewed until Tue 20:26 (in 60 days). |
T0 | done | 38.60 |
| 784 | 21:01:30 | Al Marjan Broasted · Borgerhout
BE · store 2d126a8a |
overloaded_branch | PUT /stores/2d126a8a/working-mode busyUntil=21:16 Store 2d126a8a: 4 channel(s) busy until 21:16. |
T0 | done | 47.08 |
| 781 | 20:56:00 | New Kozhikode Rasoi · Kouter
BE · store d5e5c698 |
overloaded_branch | PUT /stores/d5e5c698/working-mode busyUntil=21:11 Store d5e5c698: 2 channel(s) busy until 21:11. |
T0 | done | 26.91 |
| 778 | 20:55:00 | Hustle Burgers · Zurenborg
BE · store 0622f3ba |
pos_link_down | internal: POS relay re-send ×1 store=0622f3ba (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 0622f3ba. |
T0 | done | 69.90 |
| 772 | 20:43:30 | Hustle Burgers · Zurenborg
BE · store 0622f3ba |
pos_link_down | internal: POS relay re-send ×1 store=0622f3ba (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 0622f3ba. |
T0 | done | 20.70 |
| 771 | 20:43:30 | Hustle Burgers · Zurenborg
BE · store 0622f3ba |
pos_link_down | internal: outbox draft (escalation to Oracle) Needs a person: open_partner_escalation with Oracle needs a person (policy: ask first). · on-call notified (draft) |
T2 | decided | 20.70 |
| 770 | 20:42:30 | Lean Theory · Antwerpen-Noord
BE · store 2434186d |
pos_link_down | internal: POS relay re-send ×1 store=2434186d (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 2434186d. |
T0 | done | 20.00 |
| 769 | 20:40:30 | New Kozhikode Rasoi · Kouter
BE · store d5e5c698 |
overloaded_branch | PUT /stores/d5e5c698/working-mode busyUntil=20:55 Store d5e5c698: 2 channel(s) busy until 20:55. |
T0 | done | 26.91 |
| 767 | 20:38:30 | Lean Theory · Antwerpen-Noord
BE · store 2434186d · Lightspeed 5.14.3 |
failing_integration | internal: outbox draft (whatsapp to store 2434186d) whatsapp draft for Lean Theory – Antwerpen-Noord is in the outbox. |
T1 | done | 84.71 |
| 766 | 20:37:00 | Lean Theory · Antwerpen-Noord
BE · store 2434186d |
pos_link_down | internal: POS relay re-send ×1 store=2434186d (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 2434186d. |
T0 | done | 62.80 |
| 763 | 20:30:00 | Lean Theory · Antwerpen-Noord
BE · store 2434186d |
pos_link_down | internal: POS relay re-send ×1 store=2434186d (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 2434186d. |
T0 | done | 34.80 |
| 760 | 20:25:00 | New Kozhikode Rasoi · Kouter
BE · store d5e5c698 |
overloaded_branch | PUT /stores/d5e5c698/working-mode busyUntil=20:40 Store d5e5c698: 2 channel(s) busy until 20:40. |
T0 | done | 26.91 |
| 758 | 20:07:00 | Hong Kong Wok · Woluwe-Saint-Lambert
BE · store 4710f216 · Tiller 4.22.3 |
pos_token_expiring | POST /integrations/13050/token/refresh Tiller token renewed until Sun 20:36 (in 30 days). |
T0 | done | 172.72 |
| 754 | 19:57:00 | Hustle Burgers · Zurenborg
BE · store 0622f3ba · Oracle Simphony 19.3.4 |
pos_token_expiring | POST /integrations/11100/token/refresh Oracle token renewed until Sun 20:26 (in 30 days). |
T0 | done | 51.83 |
| 753 | 19:56:30 | Lean Theory · Antwerpen-Noord
BE · store 2434186d · Lightspeed 5.14.3 |
pos_token_expiring | POST /integrations/4323/token/refresh Lightspeed token renewed until Sun 20:26 (in 30 days). |
T0 | done | 109.49 |
Back office today
7 entries
daily checks (overdue invoices, churn risk, acceptance risk): their own schedule and budget, never in the dinner feed
| # | CEST | Store / subject | Kind | Action and what happened | Tier | Status | At stake, EUR |
|---|---|---|---|---|---|---|---|
| 750 | 18:00:00 | Pure Plate · Linkeroever
BE · store 8835b4ab |
acceptance_risk | internal: outbox draft (support ticket + flag, store 8835b4ab) Ticket draft and acceptance flag for Pure Plate – Linkeroever. |
T1 | done | 230.13 |
| 740 | 11:00:00 | Osaka House · Overpoort
BE · store 26d80234 |
acceptance_risk | internal: outbox draft (support ticket + flag, store 26d80234) Ticket draft and acceptance flag for Osaka House – Ghost Lane Overpoort. |
T1 | done | 96.78 |
| 734 | 08:00:00 | Bottega Milano · Sainte-Catherine
BE · store 237c62fd |
churn_risk | internal: flag (churn risk, merchant 586) Bottega Milano flagged for churn_risk. |
T1 | done | 1,932.28 |
| 732 | 08:00:00 | Pasta Amalfi · Molenbeek
BE · store 98f296ed |
churn_risk | internal: flag (churn risk, merchant 270) Pasta Amalfi flagged for churn_risk. |
T1 | done | 4,919.67 |
| 730 | 08:00:00 | Red Lantern Noodle Bar · Etterbeek
BE · store 485041ae |
churn_risk | internal: flag (churn risk, merchant 1193) Red Lantern Noodle Bar flagged for churn_risk. |
T1 | done | 1,263.62 |
| 728 | 08:00:00 | Pasta Modena Express · Kouter
BE · store 390c0267 |
churn_risk | internal: flag (churn risk, merchant 1771) Pasta Modena Express flagged for churn_risk. |
T1 | done | 11,507.86 |
| 717 | 01:00:00 | Jade House · Schaerbeek
BE · store 3c0e4d19 |
acceptance_risk | internal: outbox draft (support ticket + flag, store 3c0e4d19) Ticket draft and acceptance flag for Jade House – Schaerbeek. |
T1 | done | 213.14 |