| 923 |
22:55:30 |
Double Burger Co. · Poblenou
ES · store dad20c51 |
offline_printer |
internal: KDS reroute (backup printer, store dad20c51) 1 ticket(s) printed on the backup printer at store dad20c51. |
T0 |
done |
55.02 |
What it saw
1 ticket(s) printed on the backup printer at store dad20c51.
- backup prints
- 2
- branch
- Double Burger Co. – Stove Collective Poblenou
- store
- dad20c51
- currency
- EUR
- failed order ids
- 3: 48855554, 48864189, 48866762
- failures
- 3
- feed
- service
- has backup printer
- True
- integration id
- 869
- last failure at
- Fri 22:44:08
- last main print at
- null
- merchant id
- 80
- orders affected
- 3
- printer last sync at
- Fri 22:43:53
Decision
- Definition
- offline_printer
v2
- Incident
- inc_21299ec75ec3
- Worker proposed
- Kitchen tickets are failing to print; use the backup printer.
- Controller
- Allowed: reroute_print_backup is tier 0 (just do it); within budget (3 of 6 actions at store dad20c51 this hour).
- authority
- conditions
- cooldown
- budget
Action
internal: KDS reroute (backup printer, store dad20c51)
T0 done
EUR 55.02 at stake, 3 kitchen tickets failed to print
1 ticket(s) printed on the backup printer at store dad20c51.
| field | before | after |
|---|
| order_events | null | [{'id': 311630668, 'order_id': 48866762, 'type': 'printed_backup'}] | | pending_prints | [{'order_id': 48866762}] | [] |
- Model
- rules
- Tokens
- 0 in · 0 out
- Cost
- EUR 0.00
|
| 922 |
22:55:00 |
Casa Manolo · Arganzuela
ES · store 3bd16446 · order 48861114 · Glovo |
courier_no_show |
internal: outbox draft (aggregator support ticket + store FYI, store 3bd16446) Logistics ticket to Glovo support and an FYI to Casa Manolo – Arganzuela are in the outbox. |
T1 |
done |
64.30 |
|
| 915 |
22:50:00 |
Calorie Bowls · Chamartín
ES · store b2b34fe2 |
overloaded_branch |
PUT /stores/b2b34fe2/status offline Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides. · on-call notified (draft) |
T2 |
waiting |
50.16 |
|
| 900 |
22:40:00 |
Double Burger Co. · Poblenou
ES · store dad20c51 |
offline_printer |
internal: KDS reroute (backup printer, store dad20c51) 1 ticket(s) printed on the backup printer at store dad20c51. |
T0 |
done |
36.68 |
|
| 895 |
22:34:30 |
Calorie Bowls · Chamartín
ES · store b2b34fe2 |
overloaded_branch |
PUT /stores/b2b34fe2/working-mode busyUntil=22:49 Store b2b34fe2: 2 channel(s) busy until 22:49. |
T0 |
done |
50.16 |
|
| 886 |
22:27:00 |
Pizzeria Amalfi & Co. · Ciudad Lineal
ES · store ce31e226 · Revo XEF 5.6.1 |
pos_token_expiring |
POST /integrations/13480/token/refresh Revo token renewed until Sun 22:56 (in 30 days). |
T0 |
done |
44.12 |
|
| 878 |
22:24:30 |
Double Burger Co. · Poblenou
ES · store dad20c51 |
offline_printer |
internal: KDS reroute (backup printer, store dad20c51) No change: no failed tickets at store dad20c51 in the last 2 hours. |
T0 |
done |
18.34 |
|
| 871 |
22:17:30 |
Taberna Salamanca · Cabanyal
ES · store 0ab2d015 · order 48856624 · Glovo |
courier_no_show |
internal: outbox draft (aggregator support ticket + store FYI, store 0ab2d015) Logistics ticket to Glovo support and an FYI to Taberna Salamanca – Cabanyal are in the outbox. |
T1 |
done |
42.60 |
|
| 859 |
22:09:00 |
Alba's Pizzeria Kitchen · Sol
ES · store 19aa14ba |
overloaded_branch |
PUT /stores/19aa14ba/working-mode busyUntil=22:24 Store 19aa14ba: 2 channel(s) busy until 22:24. |
T0 |
done |
43.29 |
|
| 858 |
22:09:00 |
Double Burger Co. · Poblenou
ES · store dad20c51 |
offline_printer |
internal: KDS reroute (backup printer, store dad20c51) No change: no failed tickets at store dad20c51 in the last 2 hours. |
T0 |
done |
18.34 |
|
| 842 |
21:53:30 |
Alba's Pizzeria Kitchen · Sol
ES · store 19aa14ba |
overloaded_branch |
PUT /stores/19aa14ba/working-mode busyUntil=22:08 Store 19aa14ba: 2 channel(s) busy until 22:08. |
T0 |
done |
43.29 |
|
| 841 |
21:53:30 |
Double Burger Co. · Poblenou
ES · store dad20c51 |
offline_printer |
internal: KDS reroute (backup printer, store dad20c51) No change: no failed tickets at store dad20c51 in the last 2 hours. |
T0 |
done |
18.34 |
|
| 824 |
21:38:00 |
Alba's Pizzeria Kitchen · Sol
ES · store 19aa14ba |
overloaded_branch |
PUT /stores/19aa14ba/working-mode busyUntil=21:53 Store 19aa14ba: 2 channel(s) busy until 21:53. |
T0 |
done |
43.29 |
|
| 822 |
21:38:00 |
Double Burger Co. · Poblenou
ES · store dad20c51 |
offline_printer |
internal: KDS reroute (backup printer, store dad20c51) 1 ticket(s) printed on the backup printer at store dad20c51. |
T0 |
done |
18.34 |
|
| 808 |
21:22:30 |
Double Burger Co. · Poblenou
ES · store dad20c51 |
offline_printer |
internal: KDS reroute (backup printer, store dad20c51) No change: no failed tickets at store dad20c51 in the last 2 hours. |
T0 |
done |
0.00 |
|
| 802 |
21:17:30 |
Bar Argüelles · Gràcia
ES · store 8303c5dc |
overloaded_branch |
PUT /stores/8303c5dc/working-mode busyUntil=21:32 Store 8303c5dc: 3 channel(s) busy until 21:32. |
T0 |
done |
62.68 |
|
| 788 |
21:07:00 |
Double Burger Co. · Poblenou
ES · store dad20c51 |
offline_printer |
internal: KDS reroute (backup printer, store dad20c51) No change: no failed tickets at store dad20c51 in the last 2 hours. |
T0 |
done |
0.00 |
|
| 785 |
21:02:00 |
Bar Argüelles · Gràcia
ES · store 8303c5dc |
overloaded_branch |
PUT /stores/8303c5dc/working-mode busyUntil=21:17 Store 8303c5dc: 3 channel(s) busy until 21:17. |
T0 |
done |
62.68 |
|
| 777 |
20:51:30 |
Double Burger Co. · Poblenou
ES · store dad20c51 |
offline_printer |
internal: KDS reroute (backup printer, store dad20c51) No change: no failed tickets at store dad20c51 in the last 2 hours. |
T0 |
done |
0.00 |
|
| 774 |
20:46:30 |
Bar Argüelles · Gràcia
ES · store 8303c5dc |
overloaded_branch |
PUT /stores/8303c5dc/working-mode busyUntil=21:01 Store 8303c5dc: 3 channel(s) busy until 21:01. |
T0 |
done |
62.68 |
|