Queue
Proposals the controller would not run on its own. One decision each: approve, reject with a note, or approve and remember.
6 waiting
#879 22:24:30 CEST T2 waiting
Lean Theory · Antwerpen-Noord
stuck_order · BE
At stake
EUR 16.10
1 order waiting for the till
Waiting since
22:24 CEST · 35 min ago
Proposal
internal: POS relay re-send uniqueorderid=1712502786 order=48863966 (retry 1/3)
A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour · on-call notified (draft)
Worker Order 48863966 was accepted but never reached the POS; re-send it.
Controller A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour
Definition stuck_order v2 · rules
accepted at Fri 22:22:55 POS refused or expired the token (last auth event) False expiry date on file Tue 20:26:19 (in 60 days) store 2434186d channel Deliveroo channel id 1 currency EUR failed attempts 3
#901 22:40:00 CEST T2 waiting
Lean Theory · Antwerpen-Noord
stuck_order · BE
At stake
EUR 40.50
2 orders waiting for the till
Waiting since
22:40 CEST · 20 min ago
Proposal
internal: POS relay re-send uniqueorderid=1814016699 order=48866069 (retry 1/3)
A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour · on-call notified (draft)
Worker Order 48866069 was accepted but never reached the POS; re-send it.
Controller A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour
Definition stuck_order v2 · rules
accepted at Fri 22:38:10 POS refused or expired the token (last auth event) False expiry date on file Tue 20:26:19 (in 60 days) store 2434186d channel Deliveroo channel id 1 currency EUR failed attempts 3
Note (needed to reject)
Approve and re-send to the POS
Approve and remember
Reject
#912 22:46:30 CEST T2 waiting
Lean Theory · Antwerpen-Noord
stuck_order · BE
At stake
EUR 70.40
3 orders waiting for the till
Waiting since
22:46 CEST · 13 min ago
Proposal
internal: POS relay re-send uniqueorderid=NF4XRVV1ZJ order=48866849 (retry 1/3)
A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour · on-call notified (draft)
Worker Order 48866849 was accepted but never reached the POS; re-send it.
Controller A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour
Definition stuck_order v2 · rules
accepted at Fri 22:44:42 POS refused or expired the token (last auth event) False expiry date on file Tue 20:26:19 (in 60 days) store 2434186d channel Other marketplace channel id 4 currency EUR failed attempts 3
Note (needed to reject)
Approve and re-send to the POS
Approve and remember
Reject
#916 22:51:00 CEST T2 waiting
Lean Theory · Antwerpen-Noord
stuck_order · BE
At stake
EUR 99.60
4 orders waiting for the till
Waiting since
22:51 CEST · 9 min ago
Proposal
internal: POS relay re-send uniqueorderid=640527662 order=48867518 (retry 1/3)
A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour · on-call notified (draft)
Worker Order 48867518 was accepted but never reached the POS; re-send it.
Controller A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour
Definition stuck_order v2 · rules
accepted at Fri 22:49:14 POS refused or expired the token (last auth event) False expiry date on file Tue 20:26:19 (in 60 days) store 2434186d channel Own website/app channel id 5 currency EUR failed attempts 3
Note (needed to reject)
Approve and re-send to the POS
Approve and remember
Reject
#921 22:53:30 CEST T2 waiting
Lean Theory · Antwerpen-Noord
stuck_order · BE
At stake
EUR 109.50
5 orders waiting for the till
Waiting since
22:53 CEST · 6 min ago
Proposal
internal: POS relay re-send uniqueorderid=650889993 order=48867777 (retry 1/3)
A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour · on-call notified (draft)
Worker Order 48867777 was accepted but never reached the POS; re-send it.
Controller A person decides, because repush_order already ran 3 of 3 times at store 2434186d in the last hour
Definition stuck_order v2 · rules
accepted at Fri 22:51:40 POS refused or expired the token (last auth event) False expiry date on file Tue 20:26:19 (in 60 days) store 2434186d channel Own website/app channel id 5 currency EUR failed attempts 3
Note (needed to reject)
Approve and re-send to the POS
Approve and remember
Reject
#927 22:58:30 CEST T2 waiting
Lean Theory · Antwerpen-Noord
failing_integration · BE
At stake
EUR 225.90
8 of 8 orders failed in the last hour
Waiting since
22:58 CEST · 1 min ago
Proposal
PUT /stores/2434186d/status offline
Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides. · on-call notified (draft)
Worker 100% of orders fail: guests pay and the kitchen never sees it; a person should decide on going offline.
Controller Needs a person: set_store_status is tier 2 (ask first) in the policy. Take the store offline on its delivery apps (or back online). Guests see it, so a person decides.
Definition failing_integration v4 · rules
POS refused or expired the token (last auth event) False expiry date on file Tue 20:26:19 (in 60 days) store 2434186d channel id null currency EUR error events 24 error rate 1.0 failed order ids 8: 48862063, 48862251, 48862262, 48863966, 48866069, 48866849 …
Note (needed to reject)
Approve and run PUT
Approve and remember
Reject
Policy suggestions From "approve and remember". Never applied automatically; the policy owner (COO) edits policy.yaml.